FB03 - Creating Dispute Cases from the Document Display

We can create a dispute case for an open receivable item from the document display. We can use this option to include the line item displayed in the dispute case and to assign the dispute case to a processor.

Prerequisites:  

The line item displayed is not cleared or included in another dispute case. In addition, no other user can be blocking the item in  clearing transaction or by creating a dispute case.

Procedure:

• We are in the document display that we access from the SAP Easy Access screen via Accounting → Financial Accounting → Accounts Receivable → Document → Display or Transaction Code: FB03
• Choose Environment → Create Dispute Case.
•  In the dialog box, enter the required data (attributes, notes).
•  Save the dispute case.