FLB5N-Creating Dispute Cases from the Line Item List

We can create a dispute case from the customer line item display list.

Process:

1. We are in the line item list that we access from the SAP Easy Access screen via Accounting → Financial Accounting → Accounts Receivable → Account → Display/Change Items or Transaction Code: FBL5N.
2. Select the items that we want to include in the dispute case.
3. Choose Extras → Create a Dispute Case.
4. If we have selected several line items, and these have different document currencies, business partners, or company codes, a dialog box appears in which we can define the dispute case currency, business partner, and company code.
5. In the dialog box Create Dispute Case; enter the required data (attributes, notes).
6. Save the dispute case.