UDM_DISPUTE - Adding Open Items to Dispute Cases

We can add open items to a dispute case as disputed objects. We select these by branching to the line item list. We can use this option to add one or more line items to an existing dispute case or one that we have just created. We can also do this when disputed objects have already been assigned to the dispute case.

Prerequisites

The dispute case is not closed, confirmed, or voided.

The line items that we want to add to the dispute case represent a receivable from the business partner and are not included in another dispute case.

No other user is blocking the item in a clearing transaction or by creating a dispute case.

Procedure

1. In change mode Dispute Case Processing Transaction code UDM_DISPUTE , choose Add Open Items.
2. On the selection screen, enter the business partner and other selection criteria if required and choose Execute.
3. Select the items that we want to include in the dispute case.
4. Choose Extras → Create Dispute Case.
5. If we have selected several open line items   to include in a dispute case, and these have different document currencies, business partners, or company codes, a dialog box appears in which we can define the dispute case currency, business partner, and company code.